Introduction

Claybag.com respects your privacy and protecting it is very important to us. We have accordingly developed this Privacy Policy to protect your personal information and keep it confidential. The information we gather from our customers are used towards personalizing their shopping experience with us. The information gathered is used to assist us and our channel partners and affiliates in processing your orders, delivering products and services, process payments, communicate with you about orders products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

This privacy policy is a legally binding document between you and Claybag.com . The terms of this privacy policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and Claybag.com for your use of the website.

This Privacy Policy provides succinctly the manner in which your data is collected and used by Claybag.com . You are advised to read this Privacy Policy carefully prior to using the website. By accessing the services of Claybag.com and providing your information to us, you agree to the collection, storage, transmission, and use of your data by Claybag.com in the manner enumerated in this Privacy Policy. You further agree that such collection, use, storage and transfer of your Information, both personal as well as non-personal shall not cause any loss or wrongful gain to you or any other person. We endeavor to comply with laws of other countries but cannot and do not warrant that we completely do. This Privacy Policy does not apply to the procedures and practices followed by entities that are not managed, owned, or controlled by Claybag.com or to the people that are not engaged, employed or managed by Claybag.com . Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

What Information do we collect?

We collect your information in the below categories:
Personal Information that you provide

1. Profiling Information: Information which you provide when you register for a Service, which may include some or all of the following: – Information about your personal identity such as gender, marital status, age, preferences, likes and dislikes etc., your financial information such as your banking details and any information relating to your income and lifestyle levels; and your contact details such as your physical addresses, postal addresses, telephone and fax numbers etc. In the case of Facebook aligned services (if so opted by you), publicly available information of your friends, their likes and dislikes, etc.
2. Payment and Account Information: Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers.
3. Correspondence Information: Content, information about your correspondents, and the destination/origin of communications between you and any other person using our Services, which include email communications, blog, chat room and discussion board communications, instant message communications, experts forum communications, faxmail communications, membership of mailing lists etc.
4. User IDs: Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.

Automatic Information that we collect

1. Service Usage: Information about your navigation using our Services, for example the URLs of websites, which you visit and from which you request downloads.
2. Log information: Information such as your web request, IP address, browser type, browser language, date and time of request, etc.
3. Transactional Information: Transactional history (other than banking details) about your e-commerce activities.
4. Stored Information: Data either created by you or by a third party and which you wish to share with us or store on our servers such as image files, documents etc.

Aggregated Information We use certain of your information in an aggregated form to compile statistical and demographical profiles for our business and marketing activities. We may disclose such information about you, provided that the information is in an aggregated form that is not capable of being used or interpreted in such a manner as to identify you. We may use the aggregated information, in our sole discretion and without any compensation to you, for any legitimate purpose including (without limitation) the commercial sale thereof to third parties. Information from Other Sources We might receive information about you from other sources and add it to our account information. We might access any of your information available in open, public environment, or forum including (without limitation) any blog, social media sites, community or discussion board which is not confidential, does not constitute Personal Information, and is not subject to protection under this Privacy Policy. Public environments are accessible by third parties, it is possible that third parties may collect and collate and use such information for their own purposes. We might procure such publicly available information to enhance your engagement experience with us. This information might also be shared with our channel partners, affiliates, third party service providers, sponsors of competitions, etc. unless expressly stated otherwise. You should accordingly be careful when deciding to share any of your Personal Information in such public environments. We are not liable to you or any third party for any damages that you or any third party may suffer, howsoever, arising from your disclosure of personal Information in any public environment. Tagsnapr is not responsible for personal information shared by you in public forums, your disclosure in a public environment is at your own risk. Why does Claybag.com collect this information? Claybag.com may collect, store, disclose, monitor and/or intercept your personal information in the manner as prescribed by law for the following reasons:

1. mandated by law;
2. to conduct our business;
3. to secure our systems; or
4. to enforce our own rights

The information collected will be used for the following (but not limited to) reasons:

• to facilitate your use of the Website or other services of Claybag.com and its associated entities;
• to respond to your inquiries or fulfil your requests for information about the various products and services offered on the Website;
• to send you important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information;
• to send you surveys and marketing communications that Claybag.com believes may be of interest to you;
• to personalize your experience on the website by presenting advertisements, products and offers tailored to your preferences;
• to complete and fulfil your purchases from the website, for example, to have your payments processed, communicate with you regarding your purchase, share shipment details, and provide you with related customer service;
• to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
• to improve the services, content and advertising on the Website;
• to respond to legal, judicial, quasi judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
• to conduct analytical studies on various aspects including user behaviour, user preferences etc.;
• to permit third parties who may need to contact users who have bought products from the Website to facilitate installation, service and any other product related support;
• to implement information security practices; to investigate, prevent, or take action regarding illegal activities and suspected fraud, to comply with any statutory or regulatory requirement;
• to determine and verify the Service Charges payable by you and to administer our relationship with you

Such collection, interception, disclosure, monitoring and storage may take place without your knowledge. In that case, we will not be liable to you or any third party for any damages howsoever arising from such interception, disclosure, monitoring and storage. In order to ensure that all our Users comply with the Terms of Service, we may monitor your Personal Information to the extent that this may be required to determine compliance and/or to identify instances of non-compliance. To ensure that the security and integrity of our Services are safeguarded, we may monitor your Personal Information. This monitoring may include (without limitation) the filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content. We may under certain circumstances procure an element of the Services from a third party service provider. To the extent that it may be necessary, and solely for the purposes of providing the Service to you, you agree that we may disclose to such third party any of your Personal Information that may be necessary for the procurement of services from the third party. Does Claybag.com share the information it collects? We only collect your Personal Information to conduct our business and to enable us and our channel partners/affiliates to deliver and improve our Services. We do not for any reason whatsoever sell your Personal Information to any third party or otherwise trade it. In the course of business, we will share your information only as described in the following situations:

• Channel Partners/Affiliated Businesses/Third Party Vendors: We work closely with channel partners and affiliated businesses. In some cases, third party vendors sell their offerings on Claybag.com . In other cases, we provide services jointly with or on behalf of these businesses. We share customer information related to those transactions with those channel partners, affiliated businesses, and third parties.
• Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf in the course of our business. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, analysing data, providing marketing assistance, processing payments and providing customer service. The Third Party Service Providers will have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable law. We do everything we reasonably can to protect your rights of privacy on systems and the Website controlled by us, but we are not liable for any unauthorised or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Website. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours.
• Business Transfers: As we continue to develop our business, we might sell or buy business units. In such transactions, customer information generally is one of the transferred business assets. Such transfers remain subject to the applicability of the pre-existing Privacy Notice of Claybag.com unless the customer consents otherwise.
• Protection of Claybag.com and Others: We release account and other personal information when we believe release is appropriate to comply with applicable law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Claybag.com , our users or others. This includes exchanging information with other companies, organisations, government or regulatory authorities for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information. In the event of not obtaining your consent, we will not be in a position to extend our services to you.
Does Claybag.com use Cookies?
“Cookies” are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can set your browser to notify you when you are sent a “cookie”, giving you the chance to decide whether or not to accept it. If you do accept a “cookie”, you thereby agree to our use of any Personal Information collected by us using that Cookie. You may update your Profiling Information at any time on the website. You acknowledge and agree that in the interests of improving personalization and Service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliates (an entity which is our subsidiary or holding company or a subsidiary of our holding company or an entity which controls, is controlled by or is under common control with us). However, we do not sell user information for commercial benefits.
If there are any questions regarding this privacy policy, you may contact us using the information below:
www.claybag.com and drop us a line through the contact us page.